cloud guardians
Cloud solutions can be complex.
We make them simple.
Let us automate your business and make it more cost-effective. We take care of all the complications, making our solutions simpler to use, so that you can simply use them! Or let them run in auto-pilot.
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Why you needs us?
Cloud solutions are a great addition to make businesses more efficient but they are too complex, and taking full advantage of the offered features requires to much time and effort, and a huge learning curve.
How we make your business more efficient?
We remove the need for a learning curve and allow you to focus on managing your business, and we save you a lot of time and effort, effectively making your business more efficient.
what we offer
Collaborative workplace
Transform the way you work with Google’s G Suite and Zoho Workplace
User/device management
Manage you user policies and all your user’s devices from a central place
Security & data protection
Control your company’s data and define granular access levels
Business management
CRM, Project Management, Human Resources, and more.
Web development
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Marketing and social
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We partner with the best
1
Collaborative Workplace
PREMIUM SUPPORT
Top support, added for free
- Premium Support, at no cost
We add our premium support to your G Suite account for free. Forever. And we upgrade your SLA with Google support. Also without any cost. - A Technical Account Manager for every account
We make it really easy for you to talk to the same person every time. Someone you’ll get to know and that will know you and your account. - Proactive, hands-on support
We troubleshoot the issues ourselves, remotely, removing the need for you to do it yourself (unless you prefer to do it). - A reference in G Suite Support
Our background with Google gave us unique knowledge about G Suite and earned us much of the reputation we have today among customers and other Google Partners.
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2
Managed Account
Higher SLA & direct end-user support
- Every user can open a support ticket
On our Managed Account plan you don’t need an Admin to submit a support ticket. Unless you prefer otherwise, every user can contact us. - Reduced portfolio and higher priority
By assigning fewer customers to each Technical Account Manager we upgrade your support priority and service level. - Faster response & resolution times
With higher priority and SLA, you’ll have faster responses, and that will ultimately mean faster solutions. - Advanced support & Account management
We monitor your account’s settings and audit logs and we support even more, even when you don’t notice any issue.
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MANAGED ACCOUNT
3
Dedicated Admin
DEDICATED ADMIN
Micromanagement & the highest SLA
- No distractions and the highest priority
To ensure the maximum priority, our Dedicated Admins only manage the account(s) they’re assigned to. - Disaster prevention and recovery
With a Dedicated Admin, your account is constantly monitored and micromanaged, ensuring the best disaster-prevention measures. - Efficient collaboration and no time-off
If your Dedicated Admin is off duty we have backup Admins, Support Coordinators, and all our Technical Account Managers. - Ongoing auditing and proactive action
Constant auditing means more actionable information, and that leads to better prevention and security measures.
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4
G Suite Billing
Discounted, invite-only plan
- Billing only, without premium support
Only Google’s official support is included, so this is NOT a plan for accounts that are looking to improve their support experience. - Invite-only & approval required
In order to gain access to this discounted plan, you must request access. We usually review and reply to requests within 24 hours. - The cheapest price & variable discounts
You decide your discount (up to 10%) based on the payment conditions: the more you pay in advance, the more the discount grows. - Optional Support Add-Ons
You can also add our Premium Support services, available in support packages and individual support add-ons.
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G SUITE BILLING
Our advantages
Our support vs Google support
Cloud Guardians
Google Support
Technical Account Manager (TAM)
✔
✘
Premium hands-on troubleshooting
✔
✘
Remote control troubleshooting
✔
✘
Screen sharing (view-only) support
✔
✔
Admin Console configurations
✔
✘
User-specific configurations
✔
✘
Domain / DNS zone configurations
✔
✘
Recommendations about 3rd-parties
✔
✘
Limited number of accounts per TAM
✔
✘
Ongoing account auditing(1)
✔
✘
Complete account management(2)
✔
✘
Dedicated administrators(3)
✔
✘
Discounted pricing(4)
✔
✘
SLA with Google (vs direct customers)
Premium
Normal
1 – Initial Auditing included on all plans. Ongoing Auditing available on plans “Managed Account” and “Dedicated Admin” | 2 – On plans “Managed Account” and “Dedicated Admin” | 3 – On plan “Dedicated Admin” | 4 – On plan “G Suite Billing”
4 plans, all the options you need
Premium
G Suite
Support
G Suite
Support
The best
free support
ever
free support
ever
Complete
Account
Management
Account
Management
Direct
support for
end-users
support for
end-users
Full-time
Dedicated
Admins
Dedicated
Admins
VIP Support
for large
accounts
for large
accounts
G Suite
Billing
(invite-only)
Billing
(invite-only)
Discounted,
billing-only,
no support
billing-only,
no support
Need an honest advice?
Start with a free plan to check if we’re good enough
Need something different?
Skip the line and get a quote directly from our CEO